Start with trusted knowledge
Identify approved sources, owners, access rules, update cadence and content gaps.
Services / Generative AI & knowledge
Generative AI & Enterprise Knowledge Assistants
Design grounded conversational experiences that help people find, understand and work with approved information.
A practical starting point
Useful technology begins with understanding the need.
A useful enterprise knowledge assistant needs more than a language model. Content access, source quality, permission handling, answer evaluation and a clear path when it cannot help are all part of the design.
What to work toward
Designed around your outcomes.
- Assess the readiness and ownership of source material.
- Plan permission-aware retrieval and source attribution.
- Evaluate answer quality, uncertainty and escalation.
Areas to explore
Capabilities to consider.
- Knowledge discovery and content assessment
- Conversational experience design
- Retrieval and access-control planning
- Evaluation and safe-fallback design
A considered approach
Move forward, one clear step at a time.
Ground and explain answers
Plan how responses connect to authorized source material and communicate uncertainty.
Measure usefulness and risk
Test representative questions, missing answers, access boundaries and misleading content.
Start a conversation
Explore Generative AI & knowledge for your needs.
Tell us what you are working toward. We can help explore a practical next step.